ChatGPT Gets a 'Wallet' — Now AI Agents Can Process Purchases on Behalf of Users
OpenAI has introduced a 'Wallet' for Dots agents, allowing them to assist with product selection and orders. At launch, the feature is available to a limited number of adult ChatGPT Pro subscribers in the U.S.
With the new feature, a user adds a bank card and requests the AI agent to select a product and place an order. Before payment, the user can review the shopping list, the total amount, and choose a card, while the transaction must be confirmed using biometrics—such as Face ID or a fingerprint.
ChatGPT uses a payment token instead of card details, so they are not transmitted to either the agent or the seller. The seller receives the data necessary for delivery, while the buyer retains cashback and the ability to dispute the transaction.
OpenAI plans to add spending limits and other settings to pre-approve purchases by product categories or time periods. The company also intends to connect more stores, though some platforms currently block access for AI agents.
