Global Outlook outage occurred: Microsoft resolves email access issues
Outlook users experienced disruptions when logging into their email via browsers and applications due to increased load on Microsoft's infrastructure.
Users from various countries reported issues accessing Outlook email. The outage affected both the web version of the service and its applications. Some Microsoft Teams users also reported problems, although most noted that the messenger continued to function.
Microsoft confirmed the incident via the Microsoft 365 Status account. According to preliminary company data, the cause was increased loads on part of the infrastructure in several regions, leading to connection errors.
To restore service functionality, Microsoft redistributed network traffic across global infrastructure nodes, began shifting additional load, and restarted affected servers. Simultaneously, specialists are investigating whether the traffic increase is linked to a rise in requests or changes in routing.
According to Downdetector, the number of complaints about Outlook began to surge shortly before 13:00 Eastern Time (US). At the time of publication, reports of issues continued to come in. The company has not yet specified the exact timeframe for full access restoration.
