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Yandex Irretrievably Lost 2.84% of Yandex Cloud Customer Data

The company managed to restore access to 97.16% of the information following serious damage to data center equipment.

12 Nov, 14:27Read in Russian

Yandex reported that some customer data on the Yandex Cloud platform could not be recovered. The losses amounted to 2.84% of the information. According to the company, the cause was critical damage to equipment and the absence of backup copies.

Meanwhile, users who had pre-configured backup copying retained all their data. Following the incident, Yandex decided to change the settings of the cloud platform: now, when creating new virtual machines, backup copying will be enabled by default.

Previously, the company reported that it had managed to restore access to approximately 90% of customer information. For affected users, payment for Yandex Cloud and Yandex 360 services was also temporarily waived.